Profile

I have over 20 years of professional experience working in various technology fields, driving and fostering industry initiatives across numerous organisations, both technical and managerial.

With a large list of accomplishments in hand: from building data centres and campus-wide wifi networks to implementing agile best practices across teams; to coordinating intricate, platform-wide deployments and changes in 24/7 environments to implementing automation and audits that reduce the number of incidents and the bottom line of the budget, there's not a challenge I won't hesitate to tackle.

Technical Skills

• Operating Systems
• • RedHat, CentOS, Debian, Ubuntu and most other Linux flavours
  • Mac OS, FreeBSD and Windows OSs (Server 2003-2019, XP to 11)
  • BlackBerry, Android, iOS and Windows Phone
• Industry Technologies
• • Stack Services (Vault, Consul, nginx, Caddy, HAproxy, Traefik, Rundeck, StackStorm, Kubernetes, Prometheus, ElasticSearch, Loki, Grafana)
  • Core Services (DHCP, DNS, RADIUS, SSSD, NFS, LDAP, Firewalls and TLS)
  • Microsoft (Active Directory, Group Policy, Certificates, WDS and MDT, IIS, WSUS)
  • Cloud (AWS, Azure, GCP, OCI and DigitalOcean)
• Other Software
• • Virtualization and Containers (Hyper-V, VMware, oVirt, Proxmox, Docker)
  • Microsoft Office, and Google Docs suite
  • Adobe Creative Suite (Acrobat, Photoshop, Illustrator, InDesign)
  • Web-based Management Systems (Confluence, Jira, Joomla, Mediawiki, Moodle, Wordpress)
  • SCM tools (Subversion and Git), Automation tools (Jenkins, Puppet and Chef)
• Languages
• • Ruby, Python, Golang, Shell, PowerShell, Batch
  • HTML, CSS, Javascript, PHP and SQL

Experience

Platform Operations Team Lead/Infrastructure and Security Operations Manager 2017 - Present Fuze Inc/8x8 Inc, Ottawa ON, Canada

Highlights:

• Lead and mentored peers across teams into senior team roles.
• Utilized Chef, Consul and Prometheus to provide a management, deployment and observibility framework, enforcing standardization, compliance and visibility platform-wide.
• Developed in-house patching automation platform, improving security compliance and reducing manual patching intervention to almost zero.
• Drove company-wide cloud migration to AWS, retiring company-wide datacenter operations
• Coordinated across teams on cloud cost reduction initiatives, reducing overall cloud spend by over $1m
• Customized and contributed to upstream open-source projects to add beneficial features

IT Support Specialist / IT Team Lead Administrator(Manager) 2013 - 2017 Klocwork/Rogue Wave Software, Ottawa ON, Canada

Responsible for:

• Scrum Master duties - implementing and improving the use of Agile frameworks within the IT team
• Support for the company corporate, development and testing networks (approximately 300 physical and virtual machines)
• Overall network security. Managed and secured public-facing systems over various protocols and services
• Coordinating the patches of zero-day threats such as Heartbleed & Shellshock
• Automation and improvement IT work-flows to increase productivity of the team
• Implementing policies, systems, processes and backups
• Managing and training members of the IT team

Network Administrator 2006 - 2007 and 2009 - 2013 Department for Education & Child Development, SA, Australia

Responsible for:

• Implementing policies, systems, processes and backups
• Optimizing school network infrastructure
• Managing and purchasing all IT equipment and consumables
• Performing all IT-related maintenance and projects within budget
• Researching and implementing technologies to improve network services
• Managing school websites and other online content
• Providing IT support to local staff, students and other schools state-wide
• Organizing and providing staff training and development sessions
• Creating documentation of procedures and equipment

Portfolio

Most of my coding work is not mine to share, however I do contribute to popular open source projects in my spare time and written a some projects myself.

Kodi rTorrent Plugin Python

Integrates Kodi and rTorrent and leverages xmlrpc to control a local or remote client. It has been downloaded more than 20,000 times.
Kodi rTorrent Plugin Github page

SimpleRandomPerson Ruby

A Ruby gem that can generate a semi-believable random person with a first name, last name, email and password.
SimpleRandomPerson Ruby gem

Simple GST Calculator C#

A small and simple Australian GST calculator that can add and remove GST, designed to replace an ageing GST calculator used at a workplace.
Simple GST Calculator

Education

Certificate III in Information Technology (Network Administration) 2006 - January 2007 TafeSA

• Completed a MSCE/A+ equivalent certification.

Certifications

• 2014 - Cleared A-Check International Criminal Check
• 2014 - Certified Scrum Master
• 2014 - Management Skills for New Supervisors and Managers course
• 2013 - Supervisor Health and Safety Awareness in 5 Steps
• 2012 - Cleared National Criminal History Check & Screening Assessment (Australia)
• 2012 - Mandatory Notification Reporting course
• 2012 - HP Networking Techniques day course
• 2010 - St Johns Senior First Aid course

References

References available on request.